Frequently Asked Questions
How do I book a chalet?
Browse our listings and when you find a property you're interested in, you can contact the owner directly using the provided contact information, or visit their booking platform if one is listed. We facilitate the connection but bookings are handled directly with the property owner.
Is it free to list my chalet?
Yes, listing your chalet on our platform is completely free. Simply create an account, verify your email, and add your property details. Our team will review your listing before it goes live.
How long does approval take?
Our team typically reviews new listings within 24-48 hours. Once approved, your chalet will appear in search results immediately.
Can I edit my listing after it's published?
Yes, you can edit your listing at any time through your dashboard. Changes may require re-approval if significant modifications are made.
Do you handle payments?
No, we don't handle payments or bookings. All transactions are conducted directly between you and the property owner through their preferred booking platform or payment method.
What makes a chalet eligible for listing?
We focus on luxury properties that offer exceptional experiences. Your chalet should have high-quality amenities, professional photography, and meet our quality standards. Our review team assesses each listing before approval.